USU World – The Knowledge Business Conference

May 23rd and 24th 2012 in Esslingen near Stuttgart

USU World 2012 is the 22nd international conference for customers and partners of the USU Group as well as other interested persons. The topics to be presented include keynote addresses and practice-oriented presentations on current trends, strategies and successful solutions for deploying knowledge-based service management.

USU World 2012 will focus on the following topics:

  • IT & Service Lifecycle Management (incl. Software License Management and Service Monitoring)
  • Service Portals
  • Knowledge Bases in Call and Service Centers

Contact

Dr. Thomas Gerick
Event Management

Telephone: +49.7141.4867-440
Fax: +49.7141.4867-909

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Flyer USU World 2012