image image image
USU World May 23-24, 2012 in Esslingen - The international conference for knowledge-based service management
Knowledge sharing at the USU World conference: In practice-oriented presentations, workshops, user forums and networking sessions
Experience even more at USU World: Enjoy our evening event in Esslingen and a guided tour through the historic old section of town.

USU World – The Knowledge Business Conference

May 23rd and 24th 2012 in Esslingen near Stuttgart

USU World 2012 is the 22nd international conference for customers and partners of the USU Group as well as other interested persons. The topics to be presented include keynote addresses and practice-oriented presentations on current trends, strategies and successful solutions for deploying knowledge-based service management.

At USU World 2012, the focus will be on the following hot topics

  • IT & Service Lifecycle Management
    (incl. Software License Management & Service Monitoring)
  • Service Portals
  • Knowledge Bases in Call and Service Centers

Contact

Dr. Thomas Gerick
Event Management

Telephone: +49.7141.4867-440
Fax: +49.7141.4867-909

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Flyer USU World 2012